Don't Test users, test hypotheses

zondag 2 november 2003

“Whether you are testing your own design or someone else's, start by defining questions you want answered. Describe the assumptions implicit in the design. Make predictions about users' behavior and develop hypotheses about what they will do. That’s the first step. Then, structure your testing to address those hypotheses. That way, whatever the result, you have specific, relevant information about the design.”

Don't Test users, test hypotheses

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